Administrator

The Customer Service Administrator is responsible for providing administrative support to the customer service department. This role involves managing customer inquiries, processing orders, maintaining customer records, and coordinating with different departments to ensure customer satisfaction and smooth service delivery. This role is a 10 week contract position.

Work Setting: On Site

Shift Schedule: Days ( 8am – 5pm )

Location Details: Guelph

Responsibilities:

• Manage and process purchase orders, ensuring accuracy and timely delivery of goods and services
• Research and identify reliable suppliers and vendors to meet the company’s purchasing needs
• Maintain and update vendor information to ensure contracts and agreements are current
• Coordinate with various departments (e.g., production, warehouse, finance) to align purchasing needs with operational requirements
• Prepare and maintain records of purchases, contracts, and other related documents
• Process returns and exchanges as necessary and resolve any disputes related to product quality or delivery
• Greet visitors, clients, and staff, ensuring a professional and welcoming office environment
• Manage and maintain office supplies, ordering new stock as needed and ensuring proper inventory
• Answer and direct phone calls, take messages, and handle general inquiries
• Process incoming and outgoing mail, packages, and deliveries
• Maintain office cleanliness and organization, ensuring common areas are tidy and functional

Qualifications: 

• High school diploma or equivalent; a degree in business administration or a related field would be an asset

Our Ideal Candidate:

• Proven experience in office administration or a similar role (preferably 2-5 years)
• Strong organizational and time-management skills
• Excellent communication skills, both written and verbal
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to work independently and handle multiple tasks simultaneously
• Strong attention to detail and problem-solving skills
• Positive attitude with a customer-service-oriented mindset
• Ability to maintain confidentiality and handle sensitive information
• Knowledge of office procedures and basic office equipment (printers, copiers, etc.)
• Familiarity with office management software (e.g., QuickBooks, Google Workspace) is an advantage

Apply Now!

If you are driven by the opportunity for career growth within a positive and supportive work environment, we invite you to submit your resume, along with your salary expectations in confidence to:

Mithuna Kirupakaran
Mkirupa@hcr.ca

Please indicate the name of the position you are applying for in the subject line. Only those selected to move forward in the consideration process will be contacted. Thank you for your interest!

HCR Personnel Solutions Inc. welcomes applications from people with disabilities. Accommodation is available upon request for candidates taking part in all aspects of the recruitment and selection process.